Refund

Return, Refund & Replacement Policy

More than anything we want you to be happy with your purchase! If something doesn’t look or feel right, please email us at service@boringteeshirt.com and we’ll make it right! 

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. If 7 days have gone by since your receiving, unfortunately, we can’t offer you a replacement or refund. 

Also please be informed that placing an order means that you accept all the terms mentioned below: 

At this time we do not offer Returns in any case, we just offer Replacements. If your item is defective, you don't need to return the original item and we will resend you a replacement for free.

Due to the fact that all items purchased from Boringteeshirt.com are custom made and printed just for you, we do not exchange or issue a full refund unless an item you received has a major problem. This is when the item is:

  • Significantly different from the description or the preview shown to you;
  • Damaged due to the fault of our factory or the carrier;
  • Not what you ordered;

Please be noted that with other cases (not mentioned above) we only offer a partial refund (excluding shipping fee)

    NOTE:
    • We DO NOT offer refunds or exchanges on any products purchased during a sale or any promotion.
    • We typically DO NOT accept refunds or replacements due to customer's mistakes such as:
      • Incorrect selection of sizes, designs, colors, etc.
      • Failing to preview the design carefully to see if it's well set (as all of our printing files are automatically generated exactly as same as the preview on our website)
        So please review your order carefully before you check out to ensure your order is correct.

    Please allow the 20% difference between advertised images and the actual item you received as sometimes advertised images may be slightly different from actual items in terms of color due to the lighting during photo shooting or the monitor's display

    To file a claim, please send us an email to service@boringteeshirt.com and include the following information (this is a must):

    • Order number
    • Video/ photo of the defective product
      • If your claim is in regards to a printing error, please include photographs of the error. 
      • If your claim is in regards to a print size or placement issue, please include a measuring tape, stick, or ruler in the photographs of affected garments.
      • If some of your items are missing, please provide us an image of the received package's cover including the detailed shipping label so we can forward it to our production department to investigate the problem
    • Full delivery address
    • Contact telephone number

    Our support team will review the photos/videos you send of the defective item and, if your item is eligible, we will resend the product to you for no additional cost to you. In the rare case that sending a replacement product is not practical, we will reimburse you the full cost of the eligible product (including shipping costs).


    If you haven’t received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at service@boringteeshirt.com.

    Please contact our Customer service at service@boringteeshirt.com to get the return address.